Coronavirus Statutory Sick Pay Rebate Scheme

Employers can make claims through the Coronavirus Statutory Sick Pay Rebate Scheme via an online service launched on the 26 May.

The online service is for small and medium-sized employers to recover Statutory Sick Pay (SSP) payments they have made to their employees.


Employers are eligible if they have a PAYE payroll scheme that was created and started before 28 February 2020 and they had fewer than 250 employees before the same date.

The repayment will cover up to 2 weeks of SSP and is payable if an employee is unable to work because they:

  • have Coronavirus; or
  • are self-isolating and unable to work from home; or
  • are shielding because they have been advised that they are at high risk of severe illness from Coronavirus

You can check if your business can claim back Statutory Sick Pay paid to employees due to Coronavirus (COVID-19).

Making a claim

Employers will be able to make their claims through the online service.

This means they will receive repayments at the relevant rate of SSP that they have paid to current or former employees for eligible periods of sickness starting on or after 13 March 2020.

To prepare to make their claim, employers should keep records of all the SSP payments that they wish to claim from HMRC.

Further information

The current rate of SSP is £95.85 per week (before 5 April the rate was £94.25). Employers can choose to go further and pay more than the statutory minimum. This is known as occupational or contractual sick pay.

Where an employer pays more than the current rate of SSP in sick pay, they will only be able to reclaim the SSP rate.

The scheme covers all types of employment contracts, including:

  • full-time employees
  • part-time employees
  • employees on agency contracts
  • employees on flexible or zero-hour contracts

Note: Other SSP eligibility criteria apply.

Connected companies and charities can also use the scheme if their total combined number of PAYE employees is fewer than 250 on or before 28 February 2020. Employees do not have to provide a doctor’s fit note for their employer to make a claim under the scheme.

Employers can furlough their employees who have been advised to shield in line with public health guidance and are unable to work from home, under the Coronavirus Job Retention Scheme. Once furloughed, the employee should no longer receive SSP and would be classified as a furloughed employee.

Where an employee has been notified to shield and has not been furloughed, the rebate will compensate up to 2 weeks of SSP from 16 April 2020.

For more information, or if you need assistance with a claim, please get in touch with our payroll department on 01772 821021.

This article was written by our colleagues at MHA Carpenter Box.

Areas of concern with regards to payroll processes

The individual who normally processes payroll is unavailable


  • Document who currently has the capability to process payroll
  • Consider training additional staff in the payroll process
  • Document the current payroll process and outline actions for staff to follow

Any software/IT that is required for payroll is unable to be accessed remotely


  • Review what access is required to run the payroll and test run outside of the normal working environment
  • If measures to allow remote access are not available, could the current payroll process be amended to remove the requirement for these systems?

The individual who makes the final payment is unavailable


  • Document who is currently authorised and able to make payment
  • Consider granting access to additional staff to complete this payment if required

The payment method is currently inaccessible


  • Review the access requirements to make payments to ensure that this can be performed remotely if necessary
  • Ensure that a back-up payment method is identified and available if required e.g. BACS/bank transfer

Unable to calculate correct payroll amounts


  • Ensure that the previous month’s payroll analysis and supporting schedules are available to all who may need it
  • Ensure that current staff records including contracted hours and salary are up to date and documented for all that may need it
  • Ensure that any additional rates including overtime, expenses, commission rates and bonuses are all documented and available to those that may need it

Payroll cannot be processed and tax cannot be calculated or declared to HMRC


  • Continue to pay staff directly. If the amount to pay staff cannot be determined, consider alternative measures to calculate pay including:
    • 1. Pay the same as last month
    • 2. Pay staff’s basic salaries only (no overtime/bonus etc.)
    • 3. Pay all staff a flat amount
  • Failure to declare and pay tax to HMRC may result in fines. If this is the case then applications may be made to HMRC’s Time To Pay service to appeal against late tax payments due to disruption caused by COVID-19

If you would like further information or advice on the topics covered in this blog then please contact Tracey Simpson, Payroll Services Director on 01772 821021 or email

To read our update on the Coronavirus Job Retention Scheme and how payroll is calculated, including information about SSP, please click here.

Statutory Sick Pay advice for employers

In response to the coronavirus outbreak, new Regulations known as The Statutory Sick Pay (General) (Coronavirus Amendment) Regulations 2000 came into force on 13 March 2020.  These will remain in force for a period of 8 months. The government will bring forward legislation to allow small and medium-sized businesses (SMEs) and employers to reclaim Statutory Sick Pay (SSP) paid for sickness absence due to COVID-19. The eligibility criteria for the scheme will be as follows:

  1. This refund will cover up to two weeks’ SSP per eligible employee who has been off work because of COVID-19.
  2. Employers with fewer than 250 employees will be eligible. The size of an employer will be determined by the number of people they employed as of 28 February 2020.
  3. Employers will be able to reclaim expenditure for any employee who has claimed SSP (according to the new eligibility criteria) as a result of COVID-19.
  4. Employers should maintain records of staff absences, but employees will not need to provide a GP fit note.
  5. The eligible period for the scheme will commence the day after the regulations on the extension of Statutory Sick Pay to self-isolators comes into force.
  6. The government will work with employers over the coming months to set up the repayment mechanism for employers as soon as possible. Existing systems are not designed to facilitate employer refunds for SSP.

Please contact our payroll team for guidance on the above.

For more information on Covid-19 please make sure to check out our Covid-19 hub for coronavirus guidance and planning below:

IR35 reforms delayed

Chief Secretary to the Treasury, Steve Barclay, announced on 17 March 2020  that the IR35 tax reforms will be deferred due to Coronavirus.  The statement came less than a week after the controversial measures were confirmed in the Budget.

Mr Barclay confirmed that the changes, which will clamp down on tax avoidance by targeting contractors for companies who are, in practice, providing the same service as employees, would not go ahead in April as previously expected.

Instead, the measures will come into effect on 6 April 2021.

This will be very good news for potentially affected businesses who have enough to focus on due to the impact of Coronavirus. However, it may be a blow to a lot of businesses who had been working very hard to prepare for the changes and have made adjustments to contracts, processes, procedures, policies and infrastructure to be ready for the previously confirmed start date just days away on 6 April 2020.

We are still here to assist those businesses who still want to be proactive in their readiness for the (delayed) implementation of IR35 in the private sector, but we imagine for most it will be a sigh of relief and some welcome breathing space to look at this radical reform later this year after the country has recovered.

We recommend that, as far as possible, businesses continue to plan for the introduction as these rules are still coming however the government is rightly recognising that business has enough to deal with in the current environment.

What now?

HMRC continue to view the introduction of IR35 as key to addressing a perceived mismatch between the tax paid by contractors compared to employees.  They have not changed their view that the changes in their current form will impact roughly 170,000 individuals working through their own company, who would be employed if engaged directly, as well as up to 60,000 organisations that use workers employed by a personal service company (PSC), and raise up to £1.3bn or more in extra tax and NIC, though this is likely to be pushed out to 2021/22 – 2024/25.

There is more time to prepare for these changes to off-payroll working rules, which now come in from April 2021, and will mean checking whether contractors need to have income tax and national insurance contributions deductions taken, shifting the responsibility for conducting such checks from the contractor to the organisation using their services.

In addition, the jury is still out on the review of the Check Employment Status Tool (CEST) which has been given a vote of ‘no confidence’ by the profession. Nevertheless, it will be still an important tool for those involved with IR35.

Organisations can’t take a blanket approach to deciding whether a worker should be treated as an employee for tax purposes, as they need to provide reasons for each determination.

Next steps for IR35 compliance

1. Check if you are caught under the definition of ‘Small’ or not.

A ‘Small’ business is defined by reference to the Companies Act as having two out of three of:

a. A turnover of less than £10.2m
b. A balance sheet of less than £5.1m
c. Less than 50 employees

The new legislation says that for an unincorporated body they just need to have turnover that mirrors the requirement in the Companies Act, currently less than £10.2m

2. Follow the process below

Full details regarding the planned reforms are set out on our fact sheet.

Contact us

If you have any questions regarding the IR35 reforms, please do not hesitate to get in touch.

For more information on Covid-19 please make sure to check out our Covid-19 Hub for coronavirus guidance and planning below:

National Minimum Wage and National Living Wage

On the 1st April 2020 the new rates of National Minimum Wage and National Living wage (for over 25-year olds) will come into effect.

Year 25 and over 21 to 24 18 to 20 Under 18 Apprentice
April 2019 (current rate) £8.21 £7.70 £6.15 £4.35 £3.90
April 2020 £8.72 £8.20 £6.45 £4.55 £4.15

The higher rate starts to apply from the next ‘pay reference period’ after the increase. This means someone’s pay might not go up straight away. The ‘pay reference period’ is the period of time the pay covers. For example:

  • if paid daily, the pay reference period is 1 day
  • if paid weekly, the pay reference period is 1 week
  • if paid monthly, the pay reference period is 1 month

The pay reference period cannot be longer than a month.


Apprentices are entitled to the apprentice rate if they’re either aged under 19, or aged 19 or over and in the first year of their apprenticeship.

Apprentices are entitled to the minimum wage for their age if they are aged 19 or over and have completed the first year of their apprenticeship.

It is a criminal offence to not pay an employee the correct National Living wage or National Minimum wage. If an employer is found to be in breach, then they will need to pay any arrears due to an employee immediately. They will also be fined.

It is the employer’s responsibility to ensure that records are kept for 3 years that prove they are paying the correct National Minimum Wage and National Living Wage rates.

For any questions regarding the above, please do not hesitate to get in touch with Payroll Compliance Services Director, Tracey Simpson.

MHA Moore and Smalley payroll team shortlisted for national award

Congratulations to Tracey Simpson, Payroll Services Director and the 20-strong payroll team at MHA Moore and Smalley on being shortlisted in the IRIS Customer Awards 2020.

The team has been shortlisted for the ‘Best Payroll Initiative of the Year’ due to the huge success of their environmentally focussed project.

The aim of the initiative was simple – to go paperless.  Not such an easy task for a department which produces 18,000 payslips every month!

Tracey Simpson, who heads up the team said: “We set ourselves the challenge to go green without compromising customer service excellence.  The first step was to encourage our 850 clients to move over to our secure e-payslip and document exchange facility.  We had such a great reaction from our clients and our statistics make remarkable reading.

“In the first quarter of 2019 the team were printing over 46,000 pages, the equivalent of 5.5 trees and in the last quarter of the year this dropped to under 1000 pages.

“I’m so proud of our team, we couldn’t have achieved this without the full commitment of every single team member.  We now have an ongoing healthy competition to see who can print the least each month!”

The winners of the award will be announced at a black tie ceremony on 11th February 2020 at the International Convention Centre in Birmingham.

Find more about our payroll services.

Reporting PAYE information over the Christmas Period

Following on from HMRC’s guidance in December 2018 regarding a temporary easement to submitting an FPS (Full Payment Summary) in real time, the decision has been made to make this change permanent.

As we all know some companies pay their employees earlier during the Christmas period due to a variety of different reasons, such as an office shutdown or staff holidays. Under RTI rules this would mean that an FPS would need to be submitted on the date that employees get paid.

However, during December 2018 HMRC advised employers to submit their FPS showing their normal contractual pay date, regardless of when employees were actually being paid, as it was recognised that the early reporting date was having a knock-on effect to a person’s eligibility for universal credit.

For example;

A company has a contractual pay date of the 29th December. For this current year this date falls on a Sunday. Employees will therefore receive their pay on Friday 27th December. The FPS needs to show the contractual pay date of the 29th December and be submitted on or before this date.

So, going forward, in any case where the employee may be being paid earlier than their usual pay date it is important to remember that the payment date on the FPS submission must state the normal contractual payment date, even if this date falls on a weekend or a bank holiday. The FPS must also be submitted on or before the normal contractual payment date.

If you have any questions or require any more information on this subject, please contact Emma Mahoney or our Payroll Solutions team.

National Payroll Week 2019

National Payroll Week 2019 took place from 2nd – 6th September, established to raise awareness of payroll services and achievements nationally. The introduction of PAYE in the UK marks its 75th anniversary this year so the service has a long history.

Our payroll team of 20 celebrated together with their colleagues, putting something back by fundraising for two selected charities.

Firstly Sands stillbirth & neonatal death charity, who work to reduce the number of babies dying and to improve care and support for anyone affected by the death of a baby.

Secondly Derian House Children’s Hospice, they help children and young people, whose lives are too short, to make happy memories in an environment of fun, with respect and above all, high quality care.

Whilst tucking into delicious buffet treats with colleagues, quizzes and games were enjoyed along with a comedy outfit team competition to add to the fun.

Thank you to our colleagues who celebrated National Payroll Week with us. We very much appreciate the kind donations from MHA Moore and Smalley staff, friends and family which came to the fantastic total of £403.79 plus approximately £20 in foreign currency and as an addition £45 raised using social media (Facebook fundraiser).