Nitro – we have switched!

We are now using Nitro to create, convert, edit, sign, and share PDFs with ease and efficiency. This will be our default setting for signing and sharing. Nitro is a secure network which is fully compliant with GDPR and is the perfect tool for sharing data quickly and efficiently.

Below are some of the ways we believe Nitro will allow both ourselves and clients to minimise admin time and have the ability to access documents to sign whenever and wherever is convenient to them:

Lower risk

Given that electronic signatures are legally binding, using Nitro will improve security and compliance with audit trails and electronic records. Nitro is fully GDPR compliant and we have taken additional measures to ensure business sensitive data is protected by implementing two factor password authentication

Save time

By Digitizing the process, you’ll be saving time on document returns, with a simpler way to sign documents that is available wherever you are.

Improve relationships

By offering an easier, more modern way to complete common workflows, our clients and employees can enjoy a better, more efficient experience from start to finish.

Reduce unnecessary waste

In an environmentally conscious world, by going paperless you can save time, money and physical resources, with the bonus of saving the planet at the same time.

Click here for more information on how it works, or contact the Business Administration Managers with any queries

For more information on Nitro please take a look at their website – https://www.gonitro.com/

Our annual CSR results for 2019 are in!

We have had another fantastic year at MHA Moore & Smalley. After sending out the survey to over 4200 clients, we have received an overall satisfaction score of 96%, a 1% increase on last years, already great, result.

This score is based on clients’ answers in response to questions that rate us in terms of communication, technical ability, commitment to each individual business, and our CRM.

Thank you to everyone who got involved. Delivering outstanding client service is at the heart of everything we do. Therefore it is wonderful to know that we are delivering on our mission, vision and values, as we continue to improve and strive to be the best we can be.

Take a look at this year’s results below