Want to make sure that your employee absences stay under control?
Summer is most certainly here, and as we are in full flow with the holiday season, now is the time to make sure that your sickness absence levels are kept under control as these can have a very damaging effect on your business if through both frequent and long-term absences if not managed correctly. Potentially, it can be very costly in terms of the potential loss of long-term and high revenue customers as a result of not meeting your commitments. It can also have a ‘knock on’ effect on the morale and motivation of the remaining members of your workforce in having the added pressure of taking on the additional workload of absent colleagues.
By applying some fundamental principles you can get your absence levels under control and reduce the risk to your business performance.
Tip 1: Ensure that your organisation has a formal absence policy which is clearly communicated and understood by all employees and is reviewed and updated regularly to reflect the latest changes in employment legislation. Without having a clear absence policy in place, any absence is unlikely to be recorded accurately and consistently, making it difficult to identify long-term, persistent short-term or complicated absence cases.
Tip 2: Ensure that your managers have received the training they need to help them to effectively manage absenteeism. If managers are not provided with sufficient training, then they will not be in a position to effectively manage absence issues and potentially put your company at risk of claims of Disability Discrimination. Research shows that where line managers have training in absence management, sickness rates fall.
Tip 3: Ensure that Return to Work interviews are conducted after each absence. A key advantage of conducting return to work interviews on a regular and consistent basis is that they give managers an opportunity to identify the possible underlying cause(s) of frequent absences
By applying some of these basic principles, it may mean the difference between reducing your opportunity for business growth, potentially losing your best customers and building stronger working relationships with your employees, your customers and increasing those profits.