PCSE message to all GP practices

Due to the ongoing circumstances with the outbreak of Covid-19 and the extra strain that this will place on practices around the country, PCSE will be prioritising certain essential services in order to support NHS England and avoid disruption to front line Primary Care.

These essential services include:

  • Processing and uploading the monthly contractual payments to practices
  • Delivering essential supplies such as needles, syringes and prescriptions
  • Processing patient registrations and removals
  • Processing urgent medical record requests to ensure continued patient care
  • Ensuring that GPs are correctly registered on the Performers List and able to provide services to the NHS
  • Processing retirement, pension opt-out and death in service applications

Please be aware that the focus on these essential services during this time may lead to a delay in processing and resolving queries for other services.

Temporary practice closures

PCSE have stated a willingness to support practices who should need to close temporarily as a precaution against the spread of Coronavirus. For example, they are willing to manage the movement of patient records and postpone deliveries of supplies.

Practices are recommended in the first instance to contact their CCG to discuss options, and PCSE’s supplies team will be happy to discuss possible actions. The team can be contacted using the standard enquiries form on the PCSE website and by selecting ‘Supplies’.

End of year pension forms

PCSE will continue to accept certificates of pensionable pay for 2018/19 end of year, however processing times might be extended due to prioritising activities towards urgent and essential services.

This is likely to mean that shortfalls arising from submission of the certificates will not be dealt with prior to 5 April 2020 and that refunds may not arrive in a timely manner.

We are aware there is still a backlog of processing the 2017/18 certificates so we can be certain that for many GPs they will still not be able to access an up to date TRS and confirm their exposure to pension tax charges.

Service provision

PCSE will continue to work with NHS England to ensure practices are supported. Regular updates can be found on the PCSE website, while queries should be directed to pcse.gpengagement@nhs.net

How we can help

The Healthcare team at MHA Moore and Smalley is committed to providing regular updates for practices and clinicians in the current climate, and we will continue to offer our services to support you in any way we can in the upcoming months.

Should you have any queries, please do not hesitate to email Susan Charnock or call 01253 404404 or email Barbara Domanska or call 0115 9721050.