A Guide for Embracing, Managing and Mitigating Conflict Within Your Charity

The dictionary defines conflict as “an active disagreement between people with opposing opinions or principles”. To differ, to be incompatible, to disagree, all of these sound like negatives for any organisation.

The Charity Commission defines trustee conflict as “a conflict of interest is any situation in which a trustee’s personal interests or loyalties could, or could be seen to, prevent the trustee from making a decision only in the best interests of the charity”.

It is essential to understand that conflicts affect all charities, large or small, simple or complex. Trustees have a legal duty to act in their charity’s best interests, they are expected to understand what conflict is, how it affects their organisation and to deal with any issue appropriately.

Therefore, it is fundamental that charities follow the guidance issued by the Charity Commission.
This document recognises that conflict takes many forms over and above the guidance issued by the Charity Commission and other Charity Regulators. It seeks to cover the various types of conflict that you could come across and recognises that some conflict can actually be a positive for the charity.

In each article we will cover the issue, the good, the bad and the best practice advice, along with some practical hints and experiences. We hope you find this year’s guide useful.

The report covers the following topics:

  • Conflict with Your Trading Subsidiary
  • Conflict of Leadership
  • Conflict Between the Needs of Today with the Demands of Tomorrow
  • Conflict Between the Board and the CEO
  • Managing Priorities
  • Conflict Amongst Your Trustees
  • Conflict can be Just What you Need
  • Conflict with Third Parties
  • Treasurers and Finance Directors
  • Transparency and Your Charity’s Reputation
  • Managing Conflict

Read the full report: Using Conflict as a Catalyst for Change.

If you would like discuss this further then please email Tracey Johnson or call us on 01772 821 021.