Preston firm targets US growth after Queen’s Award

Preston-based language services provider Language Insight is eyeing further global growth after winning the Queen’s Award for Enterprise for International Trade 2019.

The last three years have seen overseas sales rocket by 230 per cent, with revenues increasing by 33.4 per cent in 2018/19 alone and international trade accounting for almost 50 per cent of sales.

Just as impressively, the company has expanded operations globally and now employs staff at locations including New York, and Germany with plans to open extra offices in 2019.

Managing director Donna Twose said: “We have been experiencing significant growth for several years, which was recognised by the Queen’s Award and we hope this in itself will contribute to continuing growth and success – in particular in the US market.”

Donna continued: “Managing fast growth is a significant balancing act in terms of recruitment, training and infrastructure. Attracting the right talent has been crucial to our success and is an ongoing process. Equally important is our ‘follow the sun’ operating hours for clients in every corner of the globe, which can be achieved by strategic office locations as we continue to grow.”    

Language Insight was founded in 2009 by Donna and the firm is currently celebrating its 10th anniversary. Headquartered in Preston, its staff are located throughout Europe and the USA. The business is one of very few translation providers to be internationally accredited to ISO9001 Quality Management, ISO27001 Information Security and ISO17100 Translation Services. 

Donna went on: “We are experiencing strong growth in a highly competitive market because of our unique approach to quality, security and unparalleled levels of partnership that our competitors cannot match. We always invest in the best people and technology and work with our clients in continuous improvement cycles to further enhance our services.”  

Donna and her team have been helped along the road to success by the accountancy and business advisory firm MHA Moore and Smalley.

Partner and head of the firm’s international services, Damian Walmsley, said: “We identified ways in which Language Insight could grow by setting strategic goals, which have helped the business to generate expansion and raise its profile internationally. Donna has built an exceptionally talented team and I’m confident they will continue to grow and succeed.”

Donna added: “It is important that Language Insight works with suppliers who reflect our own professional values, are honest, trustworthy and work together in partnership. We have been supported by MHA Moore and Smalley for five years and they continue to provide sound and professional advice that allows us to make solid financial decisions as we grow.” 

Language Insight attended a royal reception for Queen’s Awards winners at Buckingham Palace in June, followed by a presentation by the Lord-Lieutenant of Lancashire and other civic dignitaries at its office in the summer.