The day-to-day management of the practice is undertaken by the firm’s Management Team. The names and responsibilities of the team members are as follows:
– Graham Gordon, Partner – Managing Partner
– Danny Houghton, Partner – Marketing and Business Development
– Christine Wilson, Partner – Finance
Overall management of the firm and the firm’s strategy is the responsibility of the partners.
On a day to day basis the practice is managed by the Management Team with the assistance of the Operations Board.
We strive to deliver outstanding client service. However, sometimes things don’t go as expected and we welcome complaints as an opportunity to review and improve our service. We are wholly committed to fairly and transparently investigating all complaints as swiftly as possible. Please contact us by email to firstname.lastname@example.org or in writing or telephone to the relevant office.
For further information regarding MHA Moore and Smalley’s complaints policy, please click here.